Q14: Can I use my Capricorn Unit Trust as collateral?
Yes, however the collateral value will depend on your bank and which type of Unit Trust account you have.
Q15: Do I have to come in annually to update my personal details?
No, you do not have to update your details annually. We do however request that you update your details whenever there are any changes. Should you have opened your investment portfolio using a passport note that it need to be valid for at least 6 months, thus please ensure we are provided with a certified copy of the new passport. We will however communicate with any client that we may require updated details and documents from.
Q16: Can I call or email you from any number or email address?
For security purposes we will only be able to assist you if the details you contact us from is the same as those on our system. Should there be any discrepancies you will be required to complete the Change of Details form. Only once we receive the originally completed form, the required identification documents and we have personally verified you, then we will be able to assist with any instructions.
Q17: Can I request that you pay funds to a third party?
Unfortunately we do not effect third party payments, we can only deposit or collect funds from the nominated bank accounts on our system and which are in your own name.
Q18: Can I link more that one bank account to my Unit Trust?
Yes, however all these bank accounts should be in your own name.
Q19: Where can I find information about Capricorn Asset Management if there is no Bank Windhoek branch and I am not in Windhoek?
You can contact us directly at 061-299 1950 or firstname.lastname@example.org and our sales department will guide you through the process to open a Unit Trust.
Q20: Do I need to bank with Bank Windhoek to be able to invest with Capricorn Asset Management?
No, you can bank with any bank and still open a Unit Trust directly with Capricorn Asset Management.
Q21: If anything happens to me, what happens to my Unit Trust or can I add a beneficiary to my Unit Trust?
Unfortunately you cannot add a beneficiary to your Unit Trust. The Unit Trust will become part of your estate therefore you should give clear instructions to your executor as to what should happen to the funds in your Unit Trust.
Q22: Is there a specific date for recurring transactions?
No, you can select any date that is convenient to you.
Q23: How long does it take for my unit trust to be opened?